Important information for guests

INCLUSIVE
All prices stated are in EURO, including half board, and all taxes, per person and night.

 

CATERING
If you only want to book an overnight stay with breakfast, we would ask that you make this clear when you are making your reservation. We subtract EUR 10. - per person and day from the half-board price. Packages are only available as half board options. There is no refund for services which are not availed of.

 

PETS
We charge EUR 10.- per day for small pets, not including feed. We regret that your pet is not permitted in the restaurant or the swimming pool area.

 

ARRIVAL & DEPARTURE
Check-in from 1.00 p.m. on the day you arrive
Check-out by 11.00 a.m. on the day you depart

 

BOOKING
To make your reservation binding, please send us confirmation in writing. To secure your booking a deposit of EUR 100.00 per person must be taken from your credit card. By providing your credit card number you automatically accept our cancellation conditions.
 

OUR BANK DETAILS
Raiffeisen Bank, Account No.: 1012160, Bank code.: 35112, BIC:RVSAAT2S112, IBAN: AT693511200001012160
 
VALIDITY OF PRICES
When the new price list is published the previous list is no longer valid. Subject to changes in prices, printing errors and mistakes, and also changes to offers.

 

PAYMENT
Payment of your bill can be made in cash, with an EC card, Visa card or with Eurocard-Mastercard.
        
RESERVING SPECIFIC ROOMS
Please note that it is possible to reserve room categories, but not specific rooms and floors.
 
CANCELLATION CONDITIONS
Within a time period of 28 days prior arrival you can cancel your reservation without any costs.

 
We regret that upon early departure or late arrival only meals to the value of EUR 20.00 per person and day can be reimbursed.
 
Please be aware that you have accepted our cancellation conditions upon providing your credit card number.
 

TRAVEL INSURANCE
Avail of cancellation insurance. Just 5 % of your travel fee provides you with insurance cover. You can take out personal insurance cover via the following link.

http://hotel.europaeische.at/plus?AGN=10014741