CATERING
If you only want to book an overnight stay with breakfast, we would ask that you make this clear when you are making your reservation. We subtract EUR 10. - per person and day from the half-board price. Packages are only available as half board options. There is no refund for services which are not availed of.
PETS
Dogs are not
permitted
in the hotel. A
nimals
are not allowed on
hotel grounds.
ARRIVAL & DEPARTURE
Check-in from 1.00 p.m. on the day you arrive
Check-out by 11.00 a.m. on the day you depart
BOOKING
To make your reservation binding, please send us confirmation in writing. To secure your booking a deposit of 30% of the full amount per person must be taken from your credit card. By providing your credit card number you automatically accept our cancellation conditions.
OUR BANK DETAILS
Raiffeisen Bank, Account No.: 1012160, Bank code.: 35112, BIC:RVSAAT2S112, IBAN: AT693511200001012160
VALIDITY OF PRICES
When the new price list is published the previous list is no longer valid. Subject to changes in prices, printing errors and mistakes, and also changes to offers.
PAYMENT
Payment of your bill can be made in cash, with an EC card, Visa card or with Eurocard-Mastercard.
RESERVING SPECIFIC ROOMS
Please note that it is possible to reserve room categories, but not specific rooms and floors.
CANCELLATION CONDITIONS
Free cancellation is available 28 days prior arrival, a special regulation is valid from December 26th - Jannuary 12th 2013!
-
From 27 days to 21 days before your arrival 30 % of the total invoice amount is charged
-
From 20 days to 7 days before your arrival 50 % of the total invoice amount is charged
-
From 6 days to 0 days before your arrival 80 % of the total invoice amount is charged
-
Early departure is also charged with 80 % of the total invoice amount
Special regulation:
- 42 days before your arrival cancellation is free of charge
- From 42 days to 35 days before your arrival 30 % of the total invoice amount is charged
-
From 34 days to 21 days before your arrival 50 % of the total invoice amount is charged
-
From 20 days to 0 days before your arrival 80 % of the total invoice amount is charged
-
Early departure is also charged with 80 % of the total invoice amount
We regret that upon early departure or late arrival only meals to the value of EUR 20.00 per person and day can be reimbursed.
Please be aware that you have accepted our cancellation conditions upon providing your credit card number.
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