Important information for guests
All prices stated are in EURO, and all taxes.
The city tax is excluded in the prices and will be charged with € 1.20 per person per night. Children younger than 15 years do not have to pay for the city tax.
You have the opportunity to book your holidays incl. breakfast, Gourmel half-board or Deluxe half-board. There is no refund for services which are not availed of.
Dogs are not permitted in the hotel. Animals are not allowed on hotel grounds.
ARRIVAL & DEPARTURE
Check-in from 1.00 p.m. on the day you arrive
Check-out by 11.00 a.m. on the day you depart
To make your reservation binding, please send us confirmation in writing. To secure your booking a deposit of 30% of the full amount per person must be taken from your credit card. By providing your credit card number you automatically accept our cancellation conditions.
VALIDITY OF PRICES
When the new price list is published the previous list is no longer valid. Subject to changes in prices, printing errors and mistakes, and also changes to offers.
Payment of your bill can be made in cash, with an EC card, Visa card, Amex or with Eurocard-Mastercard.
Free cancellation is available 30 days prior arrival.
From 29 days until 1 day prior arrival 30% of the total amount will be charged
in case of NO SHOW 100% of the total amount will be charged
Special regulation for sylvester, february and 1. week of march:
60 days before your arrival cancellation is free of charge
From 59 days to 1 day before your arrival 50 % of the total amount is charged
in case of NO SHOW 100% of the total ammount will be charged
NON REFUNDABLE ROOM RATES
In case of booking a non-refundable room rate, the total reservation will be charged and is non-refundable or transferable.
CANCELLATION CONDITIONS FOR GROUPS (10 rooms and more)
Free cancellation is available 98 days prior arrival
From 97 days until 35 days prior arrival 30% of the total amount will be charged,
from 34 days until 21 days prior arrival 50% of the total amount will be charged,
from 20 days until 0 days prior arrival 80% of the total amount will be charged,
in case of NO SHOW or departure ahead of time 100% of the total amount will be charged.
Avail of cancellation insurance. Just 5 % of your travel fee provides you with insurance cover. You can take out personal insurance cover via the following link.