Accessibility statement

This website is currently partially compliant with the requirements of the Barrier-free Information Technology Ordinance (BITV) 2.0 and EU Directive 2016/2102. Some content is not yet fully accessible. However, we are endeavouring to gradually identify and remove existing barriers in order to continuously improve accessibility.

The following content is currently not accessible for the following reasons:

Incompatibility with accessibility regulations
Some PDF documents provided on the website are currently not accessible.
If you require assistance in accessing these files, please contact kaprun@hotel-sonnblick.at
We will provide you with the content in a suitable, accessible format.

Unreasonable burden
Older PDF and Office documents cannot currently be made fully accessible for economic and organisational reasons.
However, we are continuously working to rectify existing deviations from the accessibility requirements as far as we are able.

This content does not fall within the scope of the applicable legal provisions:
There is older content and documents on the website that were published before 11 July 2025. These do not fall under the obligations of the Accessibility Act. There are currently no plans to make this content accessible at a later date.
In addition, third-party content is included on the website that is not created or controlled by us. No statement on accessibility can be made for this content as it does not fall within our area of responsibility. They are therefore also exempt from the legal requirements.

The accessibility of this website was assessed as part of a self-test based on the Web Content Accessibility Guidelines (WCAG) 2.2.

If you notice any deficiencies in the barrier-free design of our website, please contact us:


Hotel & Apartment Sonnblick
Familie Muxel-Rexeisen
Schloßstraße 14
5710 Kaprun
Tel. +43 6547 8301
E-Mail: kaprun@hotel-sonnblick.at

We will endeavour to process your request as quickly as possible and provide you with feedback.

In the event of unsatisfactory responses from the above-mentioned contact options, you can submit a complaint to the Complaints Office of the Austrian Research Promotion Agency with Limited Liability (FFG). The FFG accepts complaints electronically via the complaints office's contact form.

The complaints are examined by the FFG to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an organisation attributable to it.

If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.